Exploring the interplay between Humans, Technology and AI for design thinking
Why is design thinking regarded as so crucial to the future of innovation in a world of accelerating interplays between humans, technology and generative AI?
By embracing Design Thinking principles differently in the future of innovation, organizations can foster a more profound culture of creativity, empathy, collaboration, and user-centricity. This can lead to the development of innovative solutions that address real-world problems while considering the interplays between humans, technology, and generative AI.
Firstly, we have the interconnected global marketplace as our context
The change toward an interconnected and conscious global marketplace has been of significant importance, reshaping business strategies, consumer expectations, and societal values.
I wrote a mini-series of three posts to introduce a radical concept that envisions the energy transition as a living, evolving entity that bridges technology and nature, sparking profound shifts in how communities generate, consume, and perceive energy.
It aims to trigger innovation engagement and activation strategies to change the energy transition dynamics within a community setting, offering decentralized community energy.
It focuses on the community in a decentralized way for its energy. It challenges established norms and prompts a complete reimagining of our relationship with energy and the environment through innovation, creativity and ecosystem thinking and design.
Imagine transforming the energy transition into a holistic ecosystem of interconnected businesses, each contributing unique value to accelerate sustainable energy adoption.
The links to take you to the sites where you can read the proposed solution are at the bottom of this post.
Introducing the Energy Transition Nexus: A Living Energy Organism” that challenges the Conventional Approach to the Energy Transition
“Making something harmonious” often means we have to reconcile differences to balance out the tensions and issues to enable and make them compatible to work.
“Fusing” human engagement with technology enablement involves creating a harmonious integration of human collaboration and technological tools to enable an ecosystem’s successful development and operation. Is that possible?
How do we go about evaluating all the possible needs of customers, as they are mostly our success arbitrators? We must gain insights and refer through multiple information sources- digital data and direct human responses – than ever before; these insights are becoming essential to our businesses.
Calibrating the right way to use technology to create mutual benefit is an increasing theme across businesses, which means we need high levels of interdependence.
I wrote a post in June 2012 on thinking about the dark side of the innovation moon. As India quite rightly celebrates its first landing in lunar exploration, near the south pole of the moon, the dark side, it prompted me to look back at this post and decide to republish this again here.
Have you ever wondered what is on the other side of the moon when you look up towards it? Do we need to look beyond our horizons in our daily lives? Should we question beyond our existing horizons in how we innovate, explore, and push ourselves into the unknown?
What about the other side, the darker, unknown side of the moon? Are you ever curious about what lies behind what we can see? I certainly am.
Innovation is perhaps like the moon. We only see a part of it wherever we stand; we appreciate that part and value what we see and work within. It is even better if we can repeat it again and again. It can even offer something reassuring and comfortable; we grow comfortable within our known borders of innovation activity.
Innovation has the power to unlock the Energy Transition. Innovation thinking and design are needed everywhere within the energy system. Technological and systemic innovation is incredibly important to the end-user sectors of transport, industry, and buildings, as well as replacing and upgrading much of the overall system design and operation of delivering energy to power our economies.
Innovation needs to be everywhere in transforming our existing energy systems. Each day, there seems to be some level of innovation development or fresh concepts breaking through, challenging the accepted or pushing the thinking in imaginative new ways.
Innovation has a central role to play in the energy system.
We need to keep pushing for discoveries, experimentation, and demonstrating. We must nurture innovation and continuously look for ways to facilitate its pathway. Innovation comprises many enabling technologies; it needs to be built in a highly systematic way. The need is to continually look for re-imagining new market designs and business models to stimulate the changes and solutions for our future energy transformation.
Energy is a vital part of any country’s ability to be competitive, and we need to recognize that to innovate is the critical enabler to a clean energy future. Today half the world’s capital is invested in energy and its related infrastructure, which is the backbone of any industrial and urbanization strategy.
We need to keep pushing for discoveries, experimentation, and demonstrating. We must nurture innovation and continuously look for ways to facilitate its pathway in the Energy Transition we are presently travelling.
Our economic prosperity will be determined by transforming the energy sector, and it is through innovation we will achieve this. To avoid the predicted consequences of climate change, the global energy system must rapidly reduce its emissions.
Most global CO2 emissions come from the energy production sector, our buildings or transportation systems, and the making of “things” still from fossil fuels. They all need a purposeful design of a new, cleaner energy system.
Innovation needs to be at the top of its game, to be accelerated and scaled.
Within the Composable Innovation Enterprise Framework lies the core, the different innovation stacks, and the learning components. Here, I want to briefly talk about the importance of the learning components that support the innovation design and especially the different innovation stacks.
The elements of the innovation stack are designed to support innovation’s core tasks, including learning, absorbing, assessing knowledge management, creativity, design, experimentation, and testing. By modularizing these tasks and their interfaces, organizations can assess their innovation progress by having a complete innovation system available to them, designed on specific stack elements to address knowledge operation requirements in the stage of development to commercialization.
The Innovation Stacks are ready to support different steps in the innovation engagement process
Additionally, with the upgrade in technology and platform approach, we can support the rapidly emerging human-AI collaboration needed for each building block and component and provide a step-by-step validation.
Yet it is the sequence of how we learn that becomes vital to “feed” and build the innovation stacks.
During May and June 2023, I worked through and concluded my thinking on why we needed to change our Innovation approach from far to often a linear one, and consider a new, more up-to-date, and dynamic solution for managing innovation, one that recognises the non-linear nature of so much of our undertakings today in innovation, from discovery to commercialisation.
I have called this the Composable Innovation Enterprise Framework– here is why and what went into this proposal that I feel should be adopted for managing innovation in the future.
As the investigation, validation, and viewpoints were built up over several posts, I felt summarising the series here gives you the appetite to delve into the posts themselves.
We need to shift our innovative thinking from static to dynamic.
We have been in very static, traditional approaches to innovation, very segmented and often insular, and as so often happens in innovation, it has complexities that seemingly grow and multiple changes, partly from what we discover in the development of new solutions but partly from far more rapid changes in the business landscape and our current innovation process often breaks down and limits the ability to manage this across the whole development to delivery lifecycle.
We need systems and processes that are flexible, adaptable, and can enable continuous improvements but are fully connected, transparent, and integrated across the entire business. We need to approach innovation differently through connected agility, have speed and automation more central, and provide roles for a great diverse set of participants.
A system that encourages forming strategic alliances, partnerships, and knowledge sharing to drive innovation and create shared value in open, thoughtful, and collaborative ways. This is where technology enables these connections and triggers different thinking in the quest for moving toward more extraordinary valuable solutions—the “connected” value of behaviours thinking ecosystems and operating on collaborative platforms.
There needs to be a fundamental shift in how we manage innovation, which needs the power of ecosystem thinking and design. Not only in thinking and design but in how we structure its architecture, one based on platforms, open apps, and a marketplace where like-minded people and organizations go and participate in building new impactful innovation solutions together. This needs to be in open, highly collaborative ecosystems.
We need a better conceptual framework to build, one based on knowledge-based intelligence and well-grounded, driven by dynamic and constant interactions, events, and processes, so all involved can be engaged in building solutions that have fresh impact and value within the market space identified.
My mind map of the over-arching aims of a new innovation narrative is shown below.
Innovation & Ecosystems need to be our new thinking of design and delivery
An ecosystem approach on a common, shared technology platform that can significantly enhance the discovery, experimentation, exchange, exploring, and exploiting all the diverse skills and expertise from idea to commercialization and life cycle development and maturity.
The increased pace of change requires the ability to deploy, activate and utilize resources and assets to extract the potential through the diversity of the network formed within the ecosystem and the relationships engaged in the mutual pursuit
The end result needs to show actual robustness, genuinely dynamic and holistic in its dimensions and offerings, proving among its metrics faster learning rates, leveraging all that a technology-enabled platform offers, actual collaborations and shared engagements, supporting knowledge, data, insights, and people.
Open Collaboration needs to be top of mind
Innovation needs to rely increasingly on interconnected organizations organized around a central focal point of value and impact. An ecosystem design so organizations can act differently on strategies, business models, leadership, and customer engagement to build new value and worth.
We all need to recognize that Innovation and Ecosystems go together they make the potential for more sustainable solutions, they are the new combination that enables your thinking and design of new concepts and solutions to be “worked upon” in a more open, collaborative way where a richer diversity of thinking “comes into play” and the end result has that potential to be so much better than the sum of all the parts, it magnifies the sum!
I completed a series of posts in April 2023, published on this posting site, on cross-sector needs when considering or working in innovation ecosystems.
To get to a good understanding of cross-sector innovation ecosystems collaborations, you need to take a very considered holistic view of what is needed in any collaboration, let alone cutting across sectors to generate a successful outcome. All the elements of skills, processes, tools, capabilities, and behaviors are essential in supporting an effective collaboration across sectors that need to be involved.
I have summarized the key points of these four posts; click on the links referred to. I have outlined the multiple needs to consider so you are more aware of the differences and needs of managing within an ecosystem of collaborators.
