The long and winding road we travel in the name of innovation

Innovation is a long hard and tough journey. Regretfully we do ourselves no favours in not having a common language, a repository of proven techniques and methodologies.

We often continue to layer on to the existing often failing to consolidate and validate.

I get frustrated as you look around there are most of the answers but not the ‘attention span’ or the real incentive to go and properly learn it, to master it.

We lack discipline in innovation although that might sound counter to the way innovation is often presented. The art of innovation needs to be broken out of the science that needs to be applied………

This was how I started in a reply to an email sent by Ralph-Christian Ohr (@ralph_ohr). He was commenting on my recent series on the Three Horizon framework, I had collated and sent this to him and Tim Kastelle (@timkastelle) to comment upon.

This had been updated recently and published in the site of www.innovationexcellence.com over five days recently.

Ralph clearly caught me in a reflective mood when I replied.
We travel a long pathway called innovation
Paul McCartney originally wrote the song “the Long and Winding Road” at his farm in Scotland, and this was inspired by the growing tension among the Beatles at the time

The opening lyrics to the song copyright to Lennon/McCartney

The long and winding road
That leads to your door
Will never disappear
I’ve seen that road before
It always leads me here
Lead me to your door

Innovation equally has to deal with different tensions and I often feel we need to keep coming back and banging on your door. We do need to constantly repeat ourselves, to remind ourselves of where we are and the long road we still seem to have to travel for innovation.

Ralph was pointing out a recent article written by Bansi Nagji and Geoff Tuff, partners at the Monitor Group in a recent article “Managing Your Innovation Portfolio”, published by HBR.

Initially I was not so impressed by the article, actually a bit dismissive, but this time around something caught my eye that made me even more reflective and made me appreciate its final message – I did strongly identify with it, so sometimes being ‘dismissive’ you can miss some valuable messages.

I want to share part of the closing remarks under their paragraph heading of “Moving Forward”. This rings loud and clear for me, I hope equally for you:

“Managing total innovation will require a significant shift for most companies, which are used to a less orderly approach. But the pathway to such discipline is clear. The first step is to develop a shared sense of the role innovation plays in driving the organization’s growth and competitiveness. Managers should agree on an appropriate ambition level for innovation and find common language to describe it.”

Then they further add some further sound advice and suggestions that I let you go and read but the final end part struck me and made me think of the song “the long and winding road”:

For many companies, innovation will remain a sprawling collection of activities, energetic but uncoordinated. And for many managers, it will remain a source of frustration. For the best managers, however, it represents the most exciting and important challenge of all. By figuring out how to manage innovation as an integrated system within overall portfolio goals, they can harness its energy and make it a reliable driver of growth”

Sometimes we all need to renew our faith

I stay committed too, and determined to support in different ways, this “figuring out” about innovation. It is why I focus 100% on innovation. It equally remains a source of frustration that we are unable to find that ‘tipping point’ where we can finally unite in “crossing the chasm” (in Geoffrey Moore parlance) as his book and much of his subsequent work has been looking to achieve, “to overcome the pull of the past and reorient their organizations toward a new era of competition”

Making the case for investing in innovation

Innovation is without doubt a different mind-set than usual. Successful business innovation is the result of the deliberate assessment of what the market needs, evaluating conflicting demands and aligning your internal strengths with the real world around us.

Today we struggle as much as ever to obtain a sustaining innovation capacity. The role of leadership or the lack of it, for innovation in many organizations holds us all ‘collectively’ back. For some reason we are failing to make the case for why innovation should be “front and center and not somewhere in the pack”.

Leadership still is lacking to embrace innovation fully

I share a view that unfortunately, the clarity of the leader’s role in innovation has still not been well-defined, so they rarely achieve well thought-through and well-executed innovation that is devolved down the organization that is seen as essential as breathing.

Jeffrey Phillips and I are working on different ways to demand more innovation understanding from the senior executives as they must demonstrate links between corporate strategy and the work of innovation. Between their vision and the activities necessary to create new products and services, and also between their expectations and the actual culture of the organization. They have the power to enable innovation.

Today, Executives continue to fail in this vital role, so in the words of the song “the long and winding road”: “I’ve seen that road before, It always leads me here, Lead me to your door”

Are you listening –  is anyone really there?
We do need to keep banging away on your door, I make no apology for that but the perennial worry I often have is, “are you really caring enough to listen?” Innovation really thrives when we are in crisis and for many we are perhaps moving that way to get the many needed to actually sit up and embrace innovation fully.

We really do need to fully figure out how to manage innovation, because we are even more in need of harnessing this to give us some much-needed growth across our world economies.

The art of innovation needs to be broken out of the science that needs to be applied, and then knowing all its component parts then recombined in sustaining, thoughtful ways.

We do need to harness the energy of innovation and we are not yet fully achieving that.

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